Effective Date: 01/01/2021
- Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (the “User”) and Technical Topics Ltd (the “Company”) governing your access to and use of the TTHQ-Remote platform (the “Platform”). By clicking ‘I Agree’ or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must refrain from accessing or using the Platform. - Definitions
For the purposes of these Terms:
“Platform” refers to the TTHQ-Remote e-learning website and associated services provided by the Company.
“User” refers to any individual accessing or using the Platform.
“Company” refers to Technical Topics Ltd, its officers, employees, agents, and affiliates.
- User Obligations
3.1 Compliance with Laws and Regulations
The User agrees to comply with all applicable laws, regulations, and professional standards relevant to their use of the Platform. The Platform is intended solely for use by qualified automotive professionals, and any unauthorized use by individuals outside this scope is strictly prohibited.
3.2 Prohibited Conduct
The User shall not:
(a) Engage in fraudulent, deceptive, or misleading activities on the Platform;
(b) Use the Platform to store, upload, or transmit any harmful, malicious, or illegal content, including viruses or spyware;
(c) Share or distribute their login credentials, or allow unauthorized individuals to access the Platform;
(d) Attempt to circumvent security measures, reverse-engineer, or disrupt the functionality of the Platform;
(e) Misrepresent their identity, qualifications, or authority when using the Platform or communicating with the Company; or
(f) Use the Platform for any purpose outside of its intended professional scope.
3.3 Duty of Professionalism
The User affirms that they are an automotive professional or otherwise authorized to use the Platform for professional purposes. The User accepts sole responsibility for interpreting and applying the content provided through the Platform in accordance with their professional knowledge, skills, and judgment.
The User represents and warrants that all materials uploaded, shared, or otherwise submitted to the Platform (“Submitted Materials”) are free from third-party claims of intellectual property infringement. The User agrees to indemnify and hold harmless the Company from any claims, damages, or liabilities arising from such Submitted Materials.
3.4 Provision of Accurate Information
The User warrants that all information provided during registration and use of the Platform is accurate, current, and complete. The User shall update their information promptly to reflect any changes.
3.5 Indemnification
The User agrees to indemnify and hold harmless the Company from any claims, liabilities, or damages arising out of the User’s violation of these obligations or misuse of the Platform.
- Intellectual Property
4.1. All intellectual property rights, including but not limited to copyrights, trademarks, and patents, in the Platform and its content are owned by the Company or its licensors.
4.2. The User is granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for personal, non-commercial purposes. The User may not reproduce, distribute, modify, or create derivative works from the content without prior written consent from the Company.
4.3. The User may download or print materials for personal, non-commercial use only, provided that all proprietary notices are retained.
4.4. User-Submitted Content License
By submitting, uploading, or contributing any content, materials, or feedback (“User Content”) to the Platform, the User grants the Company an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, distribute, create derivative works from, publicly display, and perform the User Content in any format or medium, whether now known or hereafter developed, for any purpose, including but not limited to improving the Platform, developing new services, and promotional activities.
The User represents and warrants that they have all necessary rights and permissions to grant this license and that the User Content does not infringe upon the intellectual property rights or other rights of any third party.
- Disclaimers
5.1. The Platform and its content are provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
5.2. The Company does not guarantee that the Platform will be error-free, uninterrupted, or secure, and the User assumes all risks associated with the use of the Platform.
5.3. The Company disclaims liability for any third-party content or services accessed through the Platform.
5.4. The Company expressly disclaims any liability for any reliance placed on the information, content, or materials provided through the Platform. The User acknowledges and agrees that they are solely responsible for evaluating the accuracy and applicability of such content in accordance with their professional judgment and standards.
- Limitation of Liability
6.1. The Platform is designed exclusively for use by automotive professionals who possess the requisite qualifications, expertise, and judgment to assess and apply the information provided. By using the Platform, the User acknowledges and agrees that:
(a) Any information, training, or materials provided through the Platform are for educational purposes only and do not constitute professional advice;
(b) It is the sole responsibility of the User, as a qualified professional, to determine the suitability, accuracy, and applicability of the content for their specific context or situation; and
(c) The Company shall not be liable for any decisions, actions, or omissions taken by the User based on the information provided.
6.2. To the fullest extent permitted by UK law, the Company shall not be liable for:
(a) Any loss or damage resulting from reliance on the information provided through the Platform;
(b) Indirect, incidental, special, or consequential damages;
(c) Loss of profits, revenue, or data; or
(d) Business interruptions or operational failures caused by the use or misuse of the Platform.
6.3. The User agrees to indemnify and hold the Company harmless from any claims, damages, or losses arising from the User’s reliance on the Platform’s content, including but not limited to errors, omissions, or the interpretation of the materials provided.
6.4. The Company shall not be liable for any damages arising from the User’s inability to access the Platform, loss of data, or operational interruptions, even if such damages result from negligence or unforeseen technical issues. The User assumes all risks associated with the use of the Platform, including the possibility of data inaccuracies, system errors, or software incompatibilities.
6.5. In no event shall the Company’s total liability to the User for all claims arising out of or relating to these Terms exceed the amount paid by the User to the Company for access to the Platform in the 12 months preceding the claim.
6.6. The Company assumes no liability for any misuse of the Platform by individuals who are not qualified automotive professionals or who use the Platform for purposes outside its intended scope.
- Payments and Refunds
7.1. Fees and Charges
Fees for courses, subscriptions, or other services provided through the Platform are as stated on the Platform at the time of purchase. All payments must be made in full and are non-refundable, except as explicitly stated in this section or required by applicable law.
7.2. Free Access
Certain users may be granted free access to the Platform or specific services, such as when provided as part of a face-to-face training course or promotional offer. Free access is provided on a discretionary basis, and the Company reserves the right to modify, suspend, or terminate such access at any time without notice. The Company assumes no liability for discontinuation of free access or associated services.
7.3. Refund Policy
Refunds will be issued solely at the discretion of the Company in the following circumstances:
(a) Technical faults or errors on the Platform that render the purchased service unusable;
(b) Other exceptional circumstances as determined by the Company.
Refunds are not available for services rendered free of charge or for services interrupted due to User actions or violations of these Terms.
7.4. Modification of Pricing
The Company reserves the right to change its pricing, fees, or payment terms for its services at any time. Users will be notified of such changes prior to their next billing cycle or purchase, and continued use of the Platform after such notice constitutes acceptance of the changes.
- Dispute Resolution
8.1. Before initiating legal proceedings, the User agrees to attempt to resolve any disputes with the Company through good faith negotiations or mediation.
8.2. If mediation fails, disputes shall be resolved by arbitration in accordance with the rules of a recognized arbitration body, unless otherwise agreed by the parties.
- Termination
9.1. The Company reserves the right to suspend or terminate the User’s access to the Platform at its sole discretion. Grounds for termination may include, but are not limited to:
(a) Violation of any provision of these Terms;
(b) Failure to make timely payments for the Platform’s services;
(c) Engaging in fraudulent, abusive, or unlawful activities on or through the Platform;
(d) Any action or inaction that disrupts the normal operations of the Platform or places undue burden on its infrastructure; or
(e) As required by applicable laws or regulations.
9.2. Termination may occur immediately, without notice, in cases of material breach or unlawful activity. For other violations, the Company may provide a written notice specifying the breach and a period of [14] days to cure the violation, after which termination will occur if the breach remains uncured.
9.3. Upon termination, the User must:
(a) Immediately cease all access to and use of the Platform;
(b) Delete or destroy any materials downloaded from the Platform; and
(c) Settle any outstanding payments owed to the Company.
9.4. Termination decisions shall be based on a good faith determination of a violation of these Terms. The Company reserves the right to provide reasons for termination at its discretion. Users who believe their access was terminated unfairly may appeal in writing within 7 days, and the Company will review such appeals in good faith.
9.5. The Company shall not be liable for any loss or damages resulting from the suspension or termination of the User’s access, provided such termination was conducted in accordance with these Terms.
- Governing Law and Jurisdiction
10.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Amendments
11.1. The Company reserves the right to amend these Terms at any time. Users will be notified of amendments to these Terms at least 14 days in advance of their effective date. Continued use of the Platform after the effective date constitutes acceptance of the amended Terms.
11.2. If the User does not agree to the amended Terms, they may terminate their account prior to the effective date without penalty. Failure to terminate the account before the effective date shall constitute acceptance of the amended Terms.
11.3. Any changes to the Terms will be effective upon posting on the Platform. The Company encourages Users to review the Terms regularly to ensure awareness of the most current version.
- Contact Information
For questions or concerns regarding these Terms, please contact:
Technical Topics Ltd Unit F Thistle Park, Crossways Road, Bridgwater TA6 6LS Email: terms@techtopics.co.uk