Privacy Policy

Technical Topics Privacy Policy

Effective Date: 01/01/2021

  1. Introduction
    Welcome to TTHQ-Remote, operated by Technical Topics Ltd (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our e-learning platform.

  1. Data We Collect
    We collect the following types of data:

Personal Information: Name, email address, contact information, billing details, and other data provided during account registration or course enrollment.

Technical Data: IP address, browser type, device information, and usage data, collected through cookies or similar technologies.

Course Interaction Data: Progress, quiz results, and interactions with learning materials.

  1. How We Use Your Data
    We use your data to:

Provide and improve our e-learning services.

Process payments and manage subscriptions.

Communicate updates, offers, and service notifications.

Analyze usage patterns to enhance user experience.

Comply with legal obligations.

  1. Legal Basis for Processing
    We process your personal data based on:

Consent: When you agree to receive marketing communications.

Contractual Necessity: To provide the services you have requested.

Legal Obligation: For compliance with applicable laws.

Legitimate Interests: To improve our services and ensure security.

  1. Sharing Your Data
    We do not sell your data. We may share your data with:

Service providers (e.g., payment processors, cloud hosting providers) under strict data protection agreements.

Legal or regulatory authorities if required by law.

  1. International Data Transfers
    If we transfer your data outside the UK, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
  2. Data Retention
    We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.
  3. Your Rights
    Under the UK GDPR, you have the right to:

Access, correct, or delete your personal data.

Restrict or object to processing.

Withdraw consent for marketing communications.

Data portability.

Lodge a complaint with the ICO (https://ico.org.uk/).

To exercise these rights, contact us at privacy@techtopics.co.uk.

  1. Cookies
    We use cookies to improve your experience. For details, refer to our Cookie Policy.
  2. Contact Us
    For questions or concerns about this Privacy Policy, contact:

Cookies

1. What Are Cookies? Cookies are small text files stored on your device when you visit a website. They help us enhance your browsing experience, remember your preferences, and gather information about how you use our Platform.

2. Types of Cookies We Use We use the following categories of cookies:

2.1 Strictly Necessary Cookies These cookies are essential for the functioning of the Platform. Without them, certain features cannot operate, such as secure logins and page navigation.

2.2 Performance and Analytics Cookies These cookies collect information about how you use the Platform, such as pages visited and errors encountered. The data is used to improve the performance and usability of our services.

2.3 Functionality Cookies Functionality cookies allow us to remember your preferences, such as language settings, and provide enhanced features for a personalized experience.

2.4 Advertising and Targeting Cookies These cookies are used to deliver relevant advertisements to you and track the effectiveness of our marketing campaigns. They may also be used to build a profile of your interests and show you targeted content.

3. How We Use Cookies We use cookies to:

  • Facilitate secure access to your account;
  • Understand user behavior and improve the Platform’s functionality;
  • Provide tailored content and advertising based on your preferences;
  • Analyze traffic patterns and optimize the Platform’s performance.

4. Third-Party Cookies Some cookies on our Platform are set by third-party services, such as analytics providers (e.g., Google Analytics) or advertisers. These third-party cookies are subject to the privacy policies of their respective providers. We recommend reviewing their policies to understand how they handle your data.

5. Managing Your Cookie Preferences You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact your ability to use some features of the Platform. Below are links to manage cookies for popular browsers:

You can also use third-party tools like Your Online Choices to manage advertising cookies.

6. Updates to This Policy We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services. Any updates will be posted on this page with the revised effective date.

Technical Topics Ltd Unit F, Thistle Park, Crossways Road, Bridgwater, Somerset TA6 6LS Email: privacy@techtopics.co.uk

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